Taylor Guard

Head of Client Experience

Taylor is the driving force behind our client journey at Sturgess Mortgage Solutions, overseeing every step from initial enquiry to post-completion support.

As the Head of Client Experience, Taylor leads the way in ensuring that every client receives personal, proactive, and professional service—whether they’re buying their first home, remortgaging, or simply looking for expert guidance. From booking appointments and collecting documents, to liaising with lenders and solicitors, she ensures nothing falls through the cracks.

With her calm, organised, and approachable nature, Taylor takes the stress out of the mortgage process and brings real clarity to what can often feel like a confusing time.

She’s here to make sure that every client feels informed, supported, and valued—every step of the way.